For NDIS Professionals

Working With WeFlex

WeFlex works closely with Plan Managers, Support Coordinators, Recovery Coaches, and Allied Health teams to deliver practical, goal-driven supports for NDIS participants across Australia.

We’re used to working as part of a wider care team and aim to keep things simple, transparent, and well-documented to support smooth plan management and payments.

Contact personal trainers for NDIS participants

How Does WeFlex Work?

Services We Offer

WeFlex delivers a mix of therapy, capacity-building, and day-to-day supports, depending on the participant’s goals and plan structure.

Our services include:

  • Occupational Therapy
  • Physiotherapy
  • Exercise Physiology
  • Allied Health (Other), including Exercise Science???
  • Nutrition & Dietetics???
  • Disability-specific support that builds capacity, independence, and social and community participation
  • Support Work
 
All services are tailored to the participant’s functional goals, capacity-building outcomes, and daily living needs.
 

NDIS Line Items

WeFlex supports participants across multiple funding categories. Depending on the service provided and the participant’s goals, we commonly bill under the following NDIS support categories and line items.

Core Supports

  • 01 – Assistance with Daily Life
  • 04 – Assistance with Social, Economic and Community Participation

Capacity Building Supports

  • 09 – Increased Social and Community Participation / Skill Building
  • 12 – Improved Health and Wellbeing (Including Exercise Physiology and Personal Training (disability-specific, goal-linked supports)
  • 15 – Improved Daily Living (Including Allied Health Professional Therapy, Therapy Support and Other Allied Health Options)

We’re always happy to confirm the most appropriate line item prior to services commencing and align with plan manager requirements.

Billing & Reporting

WeFlex bills for both face-to-face and non face-to-face supports where appropriate and in line with NDIS guidelines.

Face-to-Face Supports

These may include:

  • Direct service delivery
  • Therapy sessions
  • In-person support and intervention


Non Face-to-Face Supports

These are directly related to delivering quality outcomes and may include:

  • Care team coordination and communication
  • Session planning and program design
  • Progress notes and session report writing

All non face-to-face time is clearly documented and directly linked to the participant’s goals and funded supports.

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