WeFlex provides an online eLearning platform and various online marketplace. These include the WeFlex eLearning site (the Site), an online marketplace (the Website) and related Internet services (collectively, the Service(s)). The Service is operated by WeFlex Pty Ltd (the Company, we or us) for users of the Service (you).
What personal information do we collect?
We may collect personal information from you when you voluntarily provide such information, such as when you register for access to the Services, interact with us, or use certain Services.
We may collect the following types of personal information:
- email address;
- address and phone number;
information you provide to us through customer surveys;
IP address, device ID, statistics on page views, traffic to and from the sites and standard web log information;
credit card information (if applicable, and only for processing transactions);
details of your activities within the Services;
details of the products and services we have provided to you, or that you have enquired about, including any additional information necessary to deliver those Services and respond to those enquiries;
any additional information relating to you that you provide to us directly through our Services, or indirectly through your use of our Services, or through other websites of accounts from which you permit us to collect information; and any other personal information that may be required to facilitate your dealings with us.
We may also collect these types of personal information from third parties. For example, you may connect a social networking service (SNS) such as Facebook or Twitter to your WeFlex account. When you do this, it allows us to obtain information from those accounts (for example, your friends or contacts).
Do we use your personal information for direct marketing?
We and/or our carefully selected business partners may send you direct marketing communications and information about our Services. These may take the form of emails, SMS, mail or other forms of communication, in accordance with the Spam Act 2003 (Cth) and Privacy Act. You may opt-out of receiving marketing materials from us by contacting us using the contact method set out here – firstname.lastname@example.org – or by using the opt-out facilities (such as an unsubscribe mechanism) provided in the communication.
If you do not wish to receive personalised advertising that is delivered by third parties outside of the WeFlex Service, you may be able to exercise that choice through opt-out programs that are administered by third parties.
To whom do we disclose your information
- our employees and consultants;
- anyone to whom our assets or businesses (or any part of them) are transferred;
- third party suppliers and service providers (including developers and other providers for the operation of our Services and/or our business or in connection with providing our Services to you);
- payment system operators (e.g. merchants receiving card payments);
- our existing or potential agents, business partners, sponsors, promotors or partners;
- our professional advisors;
- specific third parties authorised by you to receive information held by us; and/or
- other persons, including government agencies, regulatory bodies and law enforcement agencies, or as required, authorised or permitted by law.
Where information is processed
WeFlex is based in Australia. No matter where you are located, you consent to the processing and transferring of your information in and to Australia and other countries. The laws of Australia and other countries governing data collection and use may not be as comprehensive or protective as the laws of the country where you live.
Websites and Cookies
We may collect personal information about you when you use and access our website, or a publishers website that we (or a third party acting on our behalf) is placing advertising on.
While we do not use browsing information to identify you personally, we may record certain information about your use of these websites, such as which pages you visit, the time and date of your visit, the number of messages users have sent and the IP address assigned to your computer.
We may also employ cookies to keep track of your website usage and remember your preferences. Cookies are small files that store information on your browser or device that can be read on future visits, and can recognise you across different websites, services, devices or browsing sessions.
However, you can disable cookies by changing your browser settings. Further information about the procedure to follow in order to disable cookies can be found on your Internet browser provider’s website via your help screen.
We may hold your personal information in either electronic or hard copy form. We take reasonable steps to protect the information provided via the Services from loss, misuse, interference and unauthorised access, disclosure, modification, or destruction, and we use a number of physical, administrative, personnel and technical measures to protect your personal information.
Accessing or correcting your personal information
You can access the personal information we hold about you by contacting us using the contact information provided through the website or using the contact details set out below. Sometimes, we may not be able to provide you with access to all of your personal information and, where this is the case, we will tell you why. We may also need to verify your identity when you request your personal information.
If you think that any personal information we hold about you is inaccurate, please contact us using the details set out below and we will take reasonable steps to ensure that it is corrected.
Making a Complaint
If you think we have breached the Privacy Act (if you are located in Australia) or the GDPR (if you are located within the European Union), or you wish to make a complaint about the way we have handled your personal information, you can contact us at email@example.com. Please include your name, email address and/or telephone number and clearly describe your complaint. We will acknowledge your complaint and respond to you regarding your complaint within the time required by law (if applicable) or otherwise within a reasonable period of time, typically within 30 days. If you think that we have failed to resolve the complaint satisfactorily, we will provide you with information about the further steps you can take.
In addition to those rights, you have the right to lodge a complaint with the relevant supervisory authority. However, we encourage you to contact us first at firstname.lastname@example.org describing your complaint and providing us with your contact information, and we will do our very best to resolve your concern.
Privacy Compliance Officer
As our core activities do not consist of processing operations that require regular and systematic monitoring of data subjects on a large scale, we are not required under GDPR to appoint a data protection officer.
Effective Date: 06.05.2021